Keyword: Digitalisation
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Eija Raatikainen
Strengthening organisational capacity through peer mentoring in the context of work-based learning in online environments
Mentoring in online-facilitated environments can strengthen organisational capacity by supporting informal learning in the context of everyday work. This article presents an example of peer mentoring in workplace learning, drawing on COMHOM project’s experiences from spring 2026.
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Eija Raatikainen
Promoting digitalization among European social work professionals in the context of COMHOM project
Digitalization is rapidly reshaping social work, but how can professionals move from simply using new tools to genuinely transforming their practice? In this article, I examine digital competence as a core skill for social workers. Through the COMHOM project’s Capacity Building and Mentoring program, I wish to illustrate how European homelessness service providers are building shared digital skills, and mindsets to support sustainable change in the social sector and conclude by offering recommendations for others engaged in similar initiatives.
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Toini Harra, Amir Dirin
The critical role of usability and user experience in healthcare and agetech in the AI era
To ensure safety, usability and user experience must be prioritized in products when human users are involved, regardless of the development methods or technology used. What do we need to consider when developing AI and using it in service design processes in healthcare, agetech and beyond?