Pamela Spokes
Specialist, Turbiini
Pamela Spokes
Specialist, Turbiini
Pamela Spokes works as a Service Designer in Metropolia’s RDI Unit and, specifically, in the Entrepreneurship team. Originally from Canada, Pamela has years of experience in university administration focusing on international recruitment, marketing, and the international student/staff experience. Pamela is interested in promoting purposefully designed services and experiences that are centred on the user. Don’t be surprised if she knocks on your door or emails you to talk about learning co-creation methods through intensive learning experiences. She also teaches Service Design in different degree programmes and Entrepreneurship in the Turbiini Pre-Incubator programme.
PeopleFinder profile
Author's publications
-
Pamela Spokes
The myth of the eureka moment – why innovation isn’t about sudden genius
The stereotypical depiction of a person engaged in creating something new usually plays out with a 'eureka' moment. The proverbial light bulb lighting up above their head. In reality, innovation is more likely to be the result of a hundred failures than a sudden moment of genius.
-
Pamela Spokes
Building skills for modern work through innovation challenges
Traditional courses don’t always help us practise the skills the real world demands. Innovation challenges offer a practical way to translate new skills directly into modern working life.
-
Pamela Spokes
Developing the entrepreneurial mindset in education administration
To develop an entrepreneurial mindset within education administration, institutions must align their culture, structures, and metrics with learning, experimentation, creativity, and adaptability. That is the answer to balancing accountability with the constant need to develop and improve services.
-
Pamela Spokes
Designing change: bringing service design to Namibia’s next generation of university administrators
Introducing service design principles can spark new ways of thinking about education, entrepreneurship, and social innovation.
-
Pamela Spokes
Lessons from Namibia: Updating entrepreneurship education for a changing world
A strong entrepreneurial spirit exists in Namibia. Rethinking entrepreneurial education and nurturing startups helps the future of Namibia to bring innovative ideas to life.
-
Eunice Siame-Moono, Pamela Spokes, Juha Järvinen
Episode 5: Innovation in Care from the Frontlines – A Conversation with Eunice Siame-Moono
In this episode, we are talking to Eunice Siame-Moono about using innovation tools and methods in healthcare and how new students can look for ways to innovate in their own future careers. She is a student at Metropolia on the cusp of graduating from the Nursing programme with a degree in Engineering and an MBA with aspirations to continue working in healthcare technology of the future.
-
Pamela Spokes
Service design as a core competence in Finnish higher education
Policymakers, academic leaders, and educators need to recognise service design as a strategic necessity and make it a core competence across disciplines.
-
Pamela Spokes
Prototyping as a tool to move ideas forward
Ideas are easy. What’s hard is figuring out if they are what people want and will use. Prototyping lets us test, tweak, and transform concepts before we waste time perfecting the wrong thing. The prototype stage is not about being right, it’s about being willing to learn.