Avainsana: Liiketoiminnan kehittäminen
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Pamela Spokes
Lessons from Namibia: Updating entrepreneurship education for a changing world
A strong entrepreneurial spirit exists in Namibia. Rethinking entrepreneurial education and nurturing startups helps the future of Namibia to bring innovative ideas to life.
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Pamela Spokes
Prototyping as a tool to move ideas forward
Ideas are easy. What’s hard is figuring out if they are what people want and will use. Prototyping lets us test, tweak, and transform concepts before we waste time perfecting the wrong thing. The prototype stage is not about being right, it’s about being willing to learn.
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Arffman Ville
Robotiikan uudet askeleet tapahtumataloissa – Finlandia-talon kokeilut näyttävät suuntaa
Miten teknologiset ratkaisut vaikuttavat tapahtumien tuotantoon? Automaatio voi tehostaa logistiikkaa, kun tuolipinoja siirtää robotti eikä ihminen. Artikkelissa paljastetaan, miten automaatiota kokeillaan käytännössä.
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Pamela Spokes
From fixing problems to preventing them: Why service design is not customer service
Service design is a proactive business development approach that creates well-functioning services, reducing the need for customer service. This article explains the difference between service design and customer service.
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Pamela Spokes
Digging deeper for direction: What is the goal of the goal?
Asking what the goal of the goal is, is another way of asking why. This is what service designers mean when they say that they need to understand the customer of their customer. What are the right questions to ask?